I would check in device manager to be sure the USB ports aren't being shut off to conserve power. If it's set to "allow this device to shut off to conserve power" uncheck it. Repeat for all USB ports and then see if it happens again. I had this once but only on a single display on the dock. It only happened at random on office applications. A repair install of office fixed it. Finally had a chance to install specific drivers for the external monitors - updating them via Device Manager - and that seems to have done the trick.
No complaints from the user since, and I waited over a week to be sure. To continue this discussion, please ask a new question.
Dell , Followers - Follow Mentions Products. Chris Dell. Get answers from your peers along with millions of IT pros who visit Spiceworks. It doesn't happen on the Primary monitor, nor when he undocks to go to a meeting.
About the only think left is cables and the monitors. Any ideas??? Best Answer. Thai Pepper. Frostyck This person is a verified professional.
Verify your account to enable IT peers to see that you are a professional. If your USB receiver has a connect or reset button, press it. If your keyboard has a connect or reset button, press it. Wireless keyboards connect to PCs via USB receivers — often without Bluetooth because they use a special radio frequency RF to communicate with the receiver. There are keyboards that require Bluetooth or you can switch to Bluetooth if you prefer.
You can access Settings from the upper-right corner of your screen. You can select Bluetooth by clicking PC and Devices. You can pair the Logitech Keyboard K by selecting it and following the onscreen instructions.
Wireless receivers or Bluetooth can be used to connect a Dell wireless keyboard. The wireless USB receiver is as simple as plugging it into your laptop and using the wireless keyboard to type. In addition to wireless keyboards and wireless mice, too , Bluetooth and a 2GHz band are the two primary technologies used to connect to devices.
A 4GHz radio-frequency RF connection is required. These keyboards do not have built-in support for desktops or laptops; you need a USB dongle to use them. The pairing will be completed based on the instructions onscreen. It is also possible to turn on the Logitech mouse. Once your computer is connected to your Logitech wireless keyboard, you can use it.
You can search for Bluetooth using Windows Search. You will see the Settings window when you click Bluetooth and other devices settings. Turn on Bluetooth and other devices by clicking the Bluetooth link.
The Bluetooth icon will appear in the Windows taskbar. You can add Bluetooth or another device by clicking Add. You can select Bluetooth by clicking the button. It may take a little while until the keyboard appears after you select your keyboard from the list.
The instructions will guide you through the process. The first step is to put the battery in your wireless keyboard. The battery should be placed in your wireless keyboard… In Step 2 you will need to insert the unifying receiver into the USB port… You will need to turn on your wireless keyboard in step 3…. The fourth step is to wait until your wireless keyboard is paired with your PC… The fifth step is to test your wireless keyboard.
The Bluetooth driver needs to be uninstalled and reinstalled. You can run the hardware and device troubleshooter. You will need to enter the pairing number manually… You can change your keyboard settings… You can enter a passcode by selecting OK, then clicking OK. First, pair your keyboard with your phone. If this does not work, try using another USB port.
Make sure you check other USB devices as well.
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